Most orders ship within 4 business days. Personalized items ship within 7 business days, unless otherwise stated in the product description. Please refer to product descriptions for an estimated processing time on all products. Please note that these are estimates only.

 

Orders shipped to Canada ship within 10 business days. Personalized orders ship to Canada within 14 business days. We apologize for the added processing time for these orders, however at this time they require extra steps during the processng phase that ultimately delays the ship date.

 

Please note some of our products are shipped directly from our supplier in an effort to save our customers time and money. You may receive your order in multiple shipments.

We try our best to keep full stock on all of our items, however sometimes we will experience out of stock or backordered items. If something you order is out of stock a customer service representative will email you. If you are unable to be reached by phone or email, a postcard will be sent to your billing address. Upon contact from our customer service representative you will have the choice to hold your entire order until the backordered merchandise arrives, ship the items separately, or cancel the backordered items.

 

If you order an item that is listed as being on backorder on the product details page, this order will ship when the backordered product becomes available. If the backordered product does not become available by the designated date on the product details page, you will be contacted via phone or email.

Gift Certificates are currently available for delivery via email or postal mail, and are valid 2 years after the date of purchase. Gift Certificates are only valid for the amount in which they are purchased for, and can not be returned or refunded.

 

Codes should be entered into the "Apply Coupon" code space on the shopping cart page (cart). Our gift certificate system will keep track of any remaining value on your gift certificate and can be used on your next purchase by entering in the gift certificate code. No cash back. Gift Certificates can not be used to purchase gift certificates.

The Dancing Daisy will be closed in observance of the following holidays. We will have limited customer service and no orders will be shipped while closed. We will still be accepting orders.